Delivery/Returns

FAQs Returns

Frequently asked questions about returning our products

We have put together a list of frequently asked questions about returns

Can I return a book that I have bought?

You have the right to return a purchased book within 14 days. Please take note of our terms and conditions Link
Damaged or “wrongly delivered” books can be returned in any case.

What does a return cost?

If the wrong book was delivered and/or the book was damaged, Thieme covers the cost of the return. In all other cases, you must pay for the cost of returning the book.

How do I return a book?

If the wrong book was delivered and/or the book was damaged, then use the form below to request a returns form.
In all other cases return the book to the returns address on the invoice.

What is the deadline for returns?

If you do not want to keep the book you ordered, you need to return it within 14 days

How do I receive a replacement if the book I ordered is damaged?

Please request this at the bottom of the returns form. You will then receive a free replacement.

If you have a different question, please use this form,

Click here

Top of the page
Cookie-Einstellungen